Enter a new era of customer engagement with multilingual Voice AI agents

Deliver AI-fueled personalized conversations to supercharge customer support, sales, and service
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Image of a woman talking on the phone
Hello. This is Shilpa from Platinum Bank regarding your callback request for a business loan. Am I speaking with Bhawna Kapoor?
Yes, this is Bhawna. I am looking to get a loan to setup my café
Thank you for your interest! This call will take 5 mins to get some preliminary details to check your credit eligibility. To begin, what's your desired loan amount?
I want a 20 lakh loan
Can you provide some details on why you need the 20 lakh loan for your cafe? 
It’s been a dream to open my own café. I have the whole business plan ready and need the money for rent, staff and decor. 
That is so nice to hear, Bhawna! It will be our pleasure to support your dream. I need to confirm KYC details to check your eligibility. What is your approx. annual income?
That is fine. I earn around 32 lakh annually
Great, I have recorded your salary as  32 lakhs. And is this phone number 981018855 linked to your Adhaar id?
yes, that is correct
Great. We would now need Id proofs. I have sent you a whatsapp message. Can we switch there so I can get these document copies to finish your application?
Yes, sure. I see your message. Thanks for your support!
Please keep income and address proof documents ready. We're excited to partner with you on your business journey!
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Transform customer service from cost center to profit center with

24/7 empathetic AI agents

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Domain-specific agents

Purpose-built with deep vertical integration for financial, health, commerce, and hospitality use cases -  sourcing, onboarding, transacting, retention, reactivation
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Personalized CX

Concierge-level service for each customer trained on complete transactional histories for a natural delightful conversation; no more spammy, linear bots
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Voice-first Omnichannel

Meet customers where they are - phone calls, SMS, WhatsApp, & other messaging apps -  in the language and channel of their choice

Our voice AI agents are deployed with leading banks, fintechs, and SMEs

1.2
0.0
M
unique customers in last 6 months
82%
engagement rate over call
60%
reduction in costs
2x
increase in conversions

Power real-time customer conversations with Awaaz AI

Delightful UX

Engage in rich dialogue with customers and capture subtle insights to build brand loyalty and lifetime value

Low latency

Integrated with home-grown telephony stack for an unfair advantage to offer human-like response latency at million-call scale

High accuracy

LM-models are continuously fine-tuned to achieve >95% accuracy, keeping humans in the loop for monitoring and escalation

Secure and safe

Get enterprise-grade security audited by leading enterprises and government regulators with a commitment to data privacy and ethical AI usage

Multilingual

Deploy AI agents in 8+ languages; with a focus on  vernacular and mixed language (e.g. “Hinglish”) to craft natural conversations with every customer

Click to scale

Deploy AI agents in minutes to align with your engagement strategy, adjusting instantly to meet demand at any scale

Structured actionable data

Transform millions of voice interactions into organized data points, enabling rapid analysis and insights for decision-making across your enterprise

Pay-per-use pricing

Choose from flexible subscription plans tailored to your business needs, with credits charged per minute of customer conversations
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Harness the power of generative and Voice AI

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Opinionated NLU Design

Library of task-oriented LM-based agents each fine-tuned to solve a finance, health, or commerce use case with a distinct persona representing your brand
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CRM/CDP Integrations

API integration to automate data sharing and results making complex workflows seamless
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Robust Telephone Stack

In-house telephone infrastructure to send 10 million calls a day with industry-leading pickup and listen rates, among top-10 enterprise VoIP consumers nationally
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Reporting & Analytics

Real-time actionable insights captured and analyzed to maximize conversion and call resolution; predictive analytics for credit decisioning and delinquency
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At Awaaz AI, we believe that Voice AI agents are the future default UI between every business and every customer

Breakthroughs in voice AI are bringing a paradigm shift in how businesses connect with customers.

Voice AI agents are the new web apps
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Image of the awaaz.ai team

Our mission driven team has built and scaled enterprise voice applications for the last decade

Backed by PhD research in spoken dialogue systems fromStanford, UC Berkeley, & evaluated by Harvard.

Trusted By:

Axis Bank brand logoL&T Finance brand logoUjjivan brand logoFullerton India logoequitas brand logoChaitanya logoUtkarsh Small Finance Bank logoSvatantra logoIIFL Samasta logosatin Creditcare Network Limited logoDvara KGFS logoFive Star Finance logo